Changing workplace culture with a joined up approach
Standalone wellbeing initiatives fall short. Our programmes are designed to fit into – and amplify – your existing policies and initiatives.
Workplace wellbeing is well on the agenda. The question is: how?
The corporate wellness market is set to double by 2030 – and that’s great news for employees. But there’s a new painpoint for people leaders: how do you choose from an ever-growing range of support solutions? Our approach: prioritise impact and fight fragmentation. We help our clients launch programmes that generate a reaction and signpost people to other resources. Because company-wide change takes a joined-up approach.
Why us ?
Joined-up approach
What we want is to complement what you're already offering - not replace it. Our programmes trigger the uptake and amplify the impact of your existing benefits.
Fresh formats
We innovate on all fronts, marrying human and digital support channels for maximum engagement - because everyone learns and engages differently.
APAC experts
Culturally nuanced to the core, our programmes hit the right note with diverse audiences thanks to our APAC-wide experience and diverse coaches.
Reach the unconverted
Sometimes you need a soft landing to make a big impact. We meet organisations and individuals where they’re at to help them get closer to where they want to be.
Designed for busy people
Actionable takeaways, backed by evidence and experience, delivered by engaging coaches - that's how we resonate with fast-paced professionals.
Multi-level support
Our programmes include employees and their managers to fuel change on all fronts and foster peer support at all levels.
What clients say about Moments That Matter
``What I find great about your approach to wellbeing is the practical angle. Your webinars always feel pragmatic and culturally appropriate - which isn’t easy when you have a big group of busy people joining from all over APAC. Backstage, your team and coaches are a pleasure to work with, they make programming and delivery a smooth process.”
Senior HR Consultant Asia Pacific, HSBC
Meet the team
We’re a diverse team with one thing in common – a professional and personal drive to make wellbeing more widespread.
Meet the people behind the Moments that Matter mission.
Sofie Jacobs
Founder and Managing Director
What drives me as an entrepreneur, coach and caregiver is an urgency to take to support where it’s needed, so that everyone feels cared for and confident: the individual, their managers, the stakeholders implementing support, and the organisation as a whole.
BIO
Sofie created Moments that Matter by Urban Hatch to help workplaces support their people in life’s big moments, drawing from her experience in corporate wellbeing and healthcare. She consults leaders and stakeholders on strategy and programming, and facilitates wellbeing and parental sessions that fall into her area of specialisation.
Alexia Schamisso
Corporate Business Development Manager
Alexia Schamisso
Corporate Business Development Manager
Becoming a mother has changed my life and career. Finding the balance to sustain my wellbeing at home and at work has been challenging but so important. Helping workplaces create cultures where finding this balance is easier for their employees makes me feel driven and complete.
BIO
Alexia has over 12 years experience in marketing, sales and business development in multicultural environments. She helps to drive the Moments that Matter mission of introducing impactful employee support into more workplaces, to make sustainable wellbeing an achievable reality for more people.
Anoush Davies
Parent Coach
Anoush Davies
Parent Coach
It all starts with the family. Helping families manage change and create connection, harmony and happiness is my passion and calling. Having four children and living in six different countries, I’ve experienced transition and transformation first hand.
BIO
Anoush is a parental, family and life coach with extensive credentials and over ten years of coaching experience. At Moments that Matter, she helps working caregivers find meaning and agency in their professional and personal lives.
Desiree Potot
Client Relations Coordinator
Desiree Potot
Client Relations Coordinator
Moments That Matter empowers work-from-home moms like me to create fulfilling lives and find harmony in the work-life balancing act.
BIO
Dess is a dedicated professional with over 10 years of customer support and administrative experience. As Client Coordinator at Moments That Matter, she liaises closely with clients and coaches to ensure that logistics are smooth-sailing and that programmes are delivered effectively.
Leanne Durham
Finance & Operations Manager
Leanne Durham
Finance & Operations Manager
The support Moments that Matter promotes resonates with experiences I’ve encountered throughout my corporate career. It makes me very proud to be part of a team that’s helping others sustain a long and fulfilling career.
BIO
Leanne is a qualified accountant specialising in finance systems and operations. Her career started in 1987 and has taken her on a journey through multiple roles across Europe and APAC, including a 19-year role at a leading global provider of employee health and benefits solutions.
Mac Ling
Leadership Coach
Mac Ling
Leadership Coach
The identity shifts that occur when you become a new parent can be disorienting and challenging. As a coach, I’m here to guide, challenge, and support you in walking gracefully into this next chapter of your story.
BIO
Mac is an executive coach who has been guiding leaders through periods of transition since 2015. At Moments that Matter, he helps managers develop greater trust in their ability to navigate and lead team members through life’s ebbs and flows, effectively and with compassion.
Peg Yoc Hui
Marketing Manager
Peg Yoc Hui
Marketing Manager
Becoming a mother, losing a loved one - I’ve learnt first hand how these moments can shake up your life and career. It’s so rewarding to work with people who are genuinely passionate about these tough turning points that bit easier for others.
BIO
A marketing specialist with a background in journalism and sociology, Peca drives Moments that Matter’s content strategy and creation. On the programme delivery side, she makes sure all content and messaging are tailored to fit the corporate culture of each client.
Peiyin Tong
Emotional Intelligence & Leadership Coach
Peiyin Tong
Emotional Intelligence & Leadership Coach
As human beings, we cannot avoid emotions. During moments that matter, our ability to manage emotions is instrumental in determining our subsequent decisions and actions. Emotional Intelligence simply helps us make intelligent responses to, and use of, emotions for our personal and leadership effectiveness!
BIO
Peiyin is an emotional intelligence and mental wellbeing specialist. An experienced coach, facilitator and L&D professional, she also draws from two decades of previous corporate experience working in multinationals across APAC to deliver sessions with a relatable business sense and strong cross-cultural awareness.
Sheryl Carroll
Integrative Health Coach
Sheryl Carroll
Integrative Health Coach
Everyone wins when people are healthy and happy. They are more productive in life, have better relationships and can weather the storms that life brings. I feel privileged to be able to empower people with the tools they need to achieve this in their lives.
BIO
Sheryl is a Holistic Health and Integrative Health practitioner who specialises in lifestyle medicine. Her passion area and main focus at Moments that Matter is empowering working women with the lifestyle habits and mindset to thrive through perimenopause and beyond.
Our story
“Hi, I’m Sofie, the founder of Moments that Matter and its parent company, Urban Hatch.
My career started in midwifery 25 years ago with international roles in public and private healthcare. During this time, I also spent several years as the Events Director for a London-based health and wellness events space, creating bespoke wellbeing programmes for corporate firms.
Drawing on my deep healthcare experience, along with my passion for creating tailored wellbeing programmes, I founded Urban Hatch in 2016 as a digital childbirth education and support platform for busy working parents. I knew we couldn’t stop here. I saw the need for a broader culture shift in how companies show up for their people when they’re navigating challenging life transitions.
Today, our growing team of coaches, specialised in diverse niches, are making a difference in people’s lives in more of the moments that matter. And in the back-end, our team of dedicated, smart professionals help our clients create cultures where people feel confident, capable and cared for when it matters most.”
Our reach in the last year
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Proud to work with leading organisations across APAC
1 Source: Market Research Future